A note from the desk
Quickbooky is an independent news publication. Nobody at this desk works for Intuit Inc., and the two have no relationship of any kind — we cover QuickBooks the way a newspaper covers a company: from the outside.
QuickBooks and QuickBooks Online are trademarks of Intuit Inc., used here only to identify the software being covered. What you will read is journalism and information — not accounting, tax, or legal advice.
Accounting News
Problems, outages, and quirks that QuickBooks users are reporting — tracked and explained by the desk.
Developer & Integration
Developers deploying custom QuickBooks-connected applications hit a "COM class factory" error when the required QuickBooks integration components are missing on the target machine.
Errors
QuickBooks rejects customer imports that include class assignments when class tracking for names is disabled. Enabling the preference resolves the error immediately.
Errors
QuickBooks Desktop errors -6210 and -6120 block company file access in multi-user mode. Here is how to resolve the hosting and connection issues behind them.
Errors
QuickBooks errors -6189 and -6190 -816 typically appear when a company file and its transaction log fall out of sync after being copied or moved.
Data & Integrations
Developers fetching QuickBooks data through IDS find credit memos carry no invoice reference, blocking automated reconciliation of invoice balances.
API & SDK
PHP SDK 2.0.4 throws a deserialization error when fetching QuickBooks Online Payment records that include LineEx, causing FindById to return null.
API & Integration
Developers using the IPP .NET Dev Kit can query QuickBooks Desktop customers by created-date range using specific query properties rather than relying solely on CDCAsOf.
Developer & API
Developers building QuickBooks integrations hit validation errors when updating customers via newly constructed objects instead of retrieving them first.
Errors & Installation
QuickBooks Desktop Error H505 occurs when the computer storing the company file is not configured to host multi-user access. Here is how to resolve it.
Payroll
QuickBooks Desktop may throw Error PS032 or PS077 during payroll updates when subscription details, program files, or company data are out of sync or damaged.
Errors
Error -6000, -301 in QuickBooks Desktop signals internal company file damage rather than a network glitch. Here is what users are doing to resolve it.
Errors
QuickBooks Desktop Error -6000, -77 typically stems from where the company file is stored and the folder permissions around it — here is what resolves it.
Errors
QuickBooks Desktop reports Error -6000, -82 or -6000, -83 when it finds the company file but cannot open it — here is what users are doing to resolve it.
Errors
QuickBooks Error -6144 with sub-codes 0, 82, or 304 prevents company file access. Here is what causes it and the steps that resolve it.
Errors
Users see Error -6147, 0 when launching a company file or restoring a backup, usually signaling file damage or an problematic restore path.
API & Integrations
Developers pulling customer lists through the QuickBooks Online API hit a hard 100-row limit per query, requiring pagination to retrieve full result sets.
API & Integrations
Developers submitting invoices through the QuickBooks Online API hit an error when using numeric tax code references instead of the required TAX or NON values for US company files.
Payroll
QuickBooks Desktop payroll errors PS033 and PS107 block tax-table updates when a payroll file is damaged or unreadable — here is what resolves them.
Errors
QuickBooks Desktop fails to print, email, or save forms as PDF due to missing PDF components — here is what resolves Error 1722 and 1801.
Web Connector & QBXML
QuickBooks does not create inventory items on demand during invoice import. Developers must batch item-creation and invoice requests together via the Web Connector.
Web Connector / Integration
A common Web Connector integration mistake causes the connector to enqueue the same customer or transaction repeatedly, creating unlimited duplicates on every sync.
Web Connector & Integration
Developers building SOAP web services for the QuickBooks Web Connector hit a parse error when the queue is empty; the fix lies in the authentication response.
Setup & Configuration
How to classify money earned and spent before opening a business bank account using journal entries, owner equity, and loan accounts in QuickBooks.
Banking & Feeds
QuickBooks Desktop users encountering Bank Feeds errors OL-301 or OL-393 can resolve connection failures by refreshing account links, updating software, or repairing file damage.